A lot has changed at Cleanaway since our transformation nearly 12 months ago, and, as you’d expect from Australia’s leading waste services provider, we continue to innovate and find new ways of fulfilling our vision of “Making A Sustainable Future Possible”.
To ensure Cleanaway can best service our customers, you may incur from time to time a fee or charge that reflects the costs associated with undertaking these services.
Recently some of these fees have changed and we encourage you to reach out to your Cleanaway Representative if you have any questions. They’re best placed to help you take full advantage of our services and to help your business find ways to become more sustainable.
* All prices quoted are exclusive of GST.
|Solids||For each invoice with value less than $75, a flat fee of $5. For each invoice with value $75 or greater, 4.45% (or 5.45% in SA or NT) within a minimum fee of $10 and a maximum fee of $150.|
|Liquids||4.45% of the invoice total with a minimum charge of $10.|
|If we are unable to provide a service and the cause was not within our control (eg your bin was not placed out for collection), then we may require you to pay our ordinary fees in relation to that service.|
|When an invoice is paid after the due day a late payment fee of $30 may be applied.|
|Customers have the choice of receiving an invoice either electronically or by mail. Where a customer selects to have invoices mailed a charge of $3 will be applied to each invoice.|
|On Call Flexibility|
|$14.50 each time that a collection is made at your request. This fee does not apply to services that are provided at regular intervals agreed in advance.|
|ACT||Up to $4.70 per 25kg over||N/A|
|NSW||Up to $9.60 per 25kg over||Up to $6.70 per 25kg over|
|NT||Up to $2.50 per 25kg over||Up to $3.10 per 25kg over|
|QLD||Up to $3.10 per 25kg over||Up to $4.20 per 25kg over|
|SA||Up to $4.40 per 25kg over||Up to $4.10 per 25kg over|
|VIC||Up to $4.30 per 25kg over||Up to $7.30 per 25kg over|
|TAS||Up to $15 per 25kg over||Up to $15 per 25kg over|
|WA||Up to $4.90 per 25kg over||Up to $3.00 per 25kg over|
|A fee of 0.8% of the amount paid by credit card or debit card.|