Our customer education programs

Supporting waste and resource recovery education and behaviour change

At Cleanaway, we go beyond waste collection. We help customers - from SMEs to larger businesses and organisations with nationwide presence - by providing clear strategies to reduce waste, improve recycling and support sustainability goals.

That’s why we have a highly skilled team of resource recovery education professionals who work closely with our customers and the community to deliver programs that encourage waste behaviour change.

Our comprehensive recycling education programs support sustainable and environmentally responsible practices, which can contribute to improved business efficiencies by diverting waste from landfill.

Commingled recycling, food waste and general waste binsCommingled recycling, food waste and general waste bins

Resource recovery education tailored to your needs

We offer practical, hands-on support to help businesses make informed waste management decisions. Options include:

  • Waste education and recycling education sessions, where your teams are provided with guidelines to help minimise contamination.
  • Clear signage containing concise instructions to display at the point of waste disposal.
  • Relevant collateral and educational materials - like posters, stickers, QR codes, and videos – to help users recycle correctly.

Dedicated resource recovery experts

Available to all customers as part of our contract, these programs include a variety of offerings that can be localised and tailored. We take time to understand each customers’ business and sustainability objectives, so that our teams can develop targeted programs that help meet these goals.

Crucially, we match each customer with the Cleanaway expert best suited to meet their needs. Our experts are experienced in a variety of industries, from community, to education, to corporate, to FMCG and more. They are skilled in an array of areas, including behavioural change, landfill diversion strategies, stakeholder engagement, cost control and commercial acumen.

 

 

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Waste health checks to increase landfill diversion

If you want to gain an understanding of your current waste generation and waste management systems, we can conduct a waste audit to help identify inefficiencies and opportunities for improved waste management and recycling.

Audits provide a valuable waste health check, and can involve a simple bin-top visual inspection, or they can be a deep dive project where all waste streams are taken to a Cleanaway facility and analysed.

Our waste audit delivers tailored recommendations on bin size, waste streams, and collection frequency, along with a detailed waste profile that highlights how much of your current waste ends up in landfill versus what could be recovered. You'll also receive a waste improvement plan spanning one to five years, and a hands-on experience for your team—empowering them to spot contamination, reduce avoidable waste, and support your sustainability goals.

Tailored plans for waste optimisation

For a more comprehensive approach, waste improvement plans and resource recovery roadmaps are measurable, actionable frameworks that provide customers with a clear pathway to advance their sustainability strategy.

Developed in collaboration with our customers, these plans are led by a Cleanaway account manager or resource recovery specialist, and may include assessments, waste audits and profiling, and delivery of tailored waste education programs. To ensure transparency, we include regular reporting and progress meetings to track outcomes and satisfaction.

Coles and Cleanaway.  Cleanaway resource recovery specialist for Coles Sarah van Eck with Isabella Renella Customer Serice Manager Coles Browns Plains and Coles Qld Regional Manager Tanya Travis.  6112020- Picture: Renae Droop/RDW PhotographyColes and Cleanaway.  Cleanaway resource recovery specialist for Coles Sarah van Eck with Isabella Renella Customer Serice Manager Coles Browns Plains and Coles Qld Regional Manager Tanya Travis.  6112020- Picture: Renae Droop/RDW Photography
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Ready to audit your waste?

We offer comprehensive waste audits at transparent rates for both customers and potential customers, delivered in close consultation with your team. Link to Waste health check page

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Engaging e-learning

Our Greenius e-learning platform offers custom modules tailored to the unique waste needs of individual businesses. The platform provides an interactive and engaging way to encourage recycling education and inspire waste behaviour change.

If you’d like to learn more about how you can reduce waste and improve business efficiencies, get in touch to see how Cleanaway can help you drive more sustainable outcomes.

Contact us