We’re upgrading to serve you better.

Cleanaway is currently undergoing a scheduled system upgrade as part of our company-wide CustomerConnect transformation to deliver a more connected and reliable experience for our customers. (For more information on CustomerConnect, please visit this page)

From 5pm Monday 10 August until 9am Monday 17 August AEST, Cleanaway will be undertaking a scheduled system upgrade. During this time, this form is temporarily unavailable. 

If your request is urgent, please call Cleanaway Customer Service on 13 13 39. Please note that call wait times may be longer than usual during this period.  

Please submit all other requests from Monday 17 August when our systems are back online. 

Thank you for your patience and understanding as we work to improve the way we serve you.