Secure document shredding

Protect sensitive information with Cleanaway's secure document shredding and destruction services, offering on-site or off-site options and certification.
about

About

Secure document
shredding solutions for businesses

Cleanaway’s secure and compliant document destruction services help your business meet privacy obligations. We collect, shred and recycle all types of confidential paper documents from patient files and financial statements to government records with solutions tailored to your specific needs, including on-site or off-site shredding, and regular or one-off collections.

Australian businesses are legally required to protect personal and sensitive information including when the information is no longer needed. Secure document disposal is the critical final step in maintaining privacy compliance, preventing data breaches, identity theft, reputational damage and legal consequences.

Whether you're in healthcare, finance, legal, government, education or another regulated industry, our services ensure your data is handled securely and destroyed in line with Australian privacy laws. With Cleanaway, you reduce landfill waste, protect your reputation, and minimise the risk of data breaches and legal consequences.

Sensitive personal and financial Documents

Includes items such as tax records, bank statements, medical records, payroll files, contracts, and any paperwork containing personal identifiers or financial information.

accounting business

Filling out official form with fields for 'Business activity code no.', 'Business activity', and 'Product or service'. Details visible on a white document.

Business and legal documents

Covers internal reports, meeting minutes, client files, intellectual property documents, legal correspondence, and other corporate materials requiring confidential handling.

Expertise

Our product destruction services for every industry

Finance and professional services

Cleanaway helps financial, legal and other professional services securely destroy confidential paper records like client files, financial statements, legal documents and contracts.

Health services

We support healthcare providers to protect privacy and meet industry regulations through secure destruction of paper-based patient files, medical records and sensitive health information.

Education

Our services assist early learning centres, schools, TAFEs and universities to safely dispose of enrolment forms, student files, assessments and other confidential paperwork.

Government

We provide safe and compliant destruction of sensitive information like government records and official documents to uphold security protocols and maintain public trust.

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Process

How we dispose of your confidential paper documents

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Collection
Documents are collected from secure on-site bins at a schedule that suits your needs. We also offer ad hoc collection for large clear-outs of sensitive information.
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Transport
Your confidential paper waste is securely transported in tracked vehicles to a certified shredding facility. We can also arrange on-site shredding.
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Certified destruction
At the facility, your documents are finely shredded until they are unreadable. A certificate of destruction is provided to support compliance reporting.
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Recycling
The shredded material is pulped, cleaned and processed so it can be recycled into new paper products.
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Details

Cleanaway’s security and compliance measures

We employ robust safeguards to ensure your confidential and sensitive documents are secure, trackable and destroyed effectively.

Providing locked bins, containers and consoles for safe, tamper-proof onsite collection

The use of certified shredders to ensure documents are destroyed in accordance with Australian privacy regulations

A secure, GPS-enabled vehicle fleet for transparent waste tracking

Certificates of destruction for your peace of mind and compliance reporting

Expertise

Documents may not be recycled in these cases

Contamination with non-paper materials

If documents are mixed with items like plastics, metals (with the exception of staples) or food or biological waste.

Security level requirements

Some regulated industries may require incineration or high-temperature destruction rather than recycling, due to sensitivity of the material.

Wet or soiled paper

Documents that are mouldy, wet, or exposed to hazardous substances may not be suitable for recycling.

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Output

What your shredded paper waste becomes

Cleanaway aims to recycle all paper waste generated from secure document destruction. We maximise recycling wherever possible, and always follow:

  • Client confidentiality and destruction requirements
  • Recycling standards and contamination thresholds
  • Environmental best practices

In almost all standard scenarios like shredding of office paper, files, and printed records, the shredded paper is baled and sent to paper mills for recycling into products like tissue, cardboard, or new paper.

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Our promise

Why choose Cleanaway

  • A one-stop solution

    We offer an expansive range of services, custom waste solutions and expert support to meet the waste management and resource recovery needs of Australian businesses, councils and industries of any size. 

  • Optimised waste management solutions

    Our team of resource recovery professionals work closely with you to find the best waste management solution for your business, helping you achieve potential cost savings while working towards your sustainability goals.

  • Streamlined services

    We offer a total waste management solution, providing you with seamless customer service, one invoice and consistent, reliable services.

  • Nationwide service you can count on

    With a vast national network of specialised facilities and one of the largest waste collection fleets on Australian roads, we deliver efficient and reliable service across most of Australia.