Andrew Irving knows Melbourne’s hospitals like the back of his well-travelled hands.
One of Cleanaway’s most experienced drivers, he collects confidential paper and cardboard from hospitals around the city and beyond.
Pictured: Andrew making his rounds with his trusty rear-lift truck
The father-of- four, in a blended family of two adult boys and two adult girls, joined Daniels Health more than 25 years ago, working with the founder to help build the industry-leading hammermill at Dandenong South which is still used for crushing and treating needles and other medical waste.
Andrew was also involved in the early development and growth of Daniels Health’s business supplying reusable sharps and clinical waste containers to hospitals in Australia and New Zealand.
He is now working for Cleanaway Daniels, following the acquisition of Daniels Health in 2018.
But for the last 15 years, he has been a familiar face to doctors, nurses and other staff as he walks the hospital floors on his collection rounds.
Andrew estimates he visits between 70 and 80 different hospitals in a week, sometimes spending hours at a single facility, moving from floor to floor collecting the 250 litre bins. “Yesterday I measured more than 25,000 steps while spending about five hours at Monash Medical Centre,” he says.
His Cleanaway Daniels truck holds 13 to 14 tonnes of paper, which is transported to a third-party site for shredding and recycling, as he covers up to 250 kilometres in a day.
“I’m the only driver who goes into the hospitals in Melbourne. Others drive in, pick up bins and drive away, so mine is a lot different. I set this system up many years ago and it means I spend a lot of time with customers.
It’s really good seeing the nurses, it’s really nice seeing the people. A lot of the hospital staff know who I am. Some might put a chocolate bar out for me,” he says.
Natino Malvaso, National Business Development and Customer Service Manager for Cleanaway Daniels, paid tribute to Andrew’s contribution to the business.
“Andrew was an instrumental part of setting up the confidential paper and cardboard service to hospitals using our own rear-lift trucks when Daniels Health made the decision to expand its service offering to health customers around 10 years ago,” Natino says.
“He has always been more than happy to go above and beyond in providing that exceptional customer service to our healthcare customers, as well as always willing to help other drivers or back at the yard given his extensive knowledge and experience in the business.”
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