My bill explained

More details on what the information on your statement means when you click on the red boxes.

My invoice - Page 1

My invoice - Page 2

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Name and postal address
The name of the account holder (there may be more than one) and the address the bills are sent to.
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INVOICE DATE
The date the invoice was issued.
INVOICE NUMBER AND CUSTOMER NUMBER
Unique invoice number and customer account number.
PAYMENT TERMS
Your customer payment account terms.
DUE DATE
Your invoice must be paid by the due date to avoid any late payment fees.
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SITE NAME
The site name where the item was purchased.
SITE DETAILS
Site address.
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INVOICE CHARGES
Amount invoiced for this period excluding GST.
TOTAL – if paid by due date
Total amount payable to be paid on or before the due date.
TOTAL – if paid after due date
Total amount payable to be paid after the due date.
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PAYMENT OPTIONS
These are the various ways you can pay your bill.
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AMOUNT PAYABLE
Please include your invoice number with your payment.
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DIRECT DEBIT OPTION
To set up Direct Debit please contact our payment enquiries team for further details on 1800 215 374.
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BILL DETAILS
Details about the service and purchase order numbers (where applicable).