My statement explained

More details on what the information on your statement means when you click on the red boxes.

My statement - Page 1

My statement - Page 2

X
Name and postal address
Displays account holder name and the billing address that the statement is sent to.
X
Statement Date
Date the statement is issued.
Statement Number
The unique number assigned to each statement issued.
Customer Number
The number assigned to your account. This number is required when contacting Cleanaway for account or service enquiries.
X
Opening Balance
The amount outstanding at the start of the statement period.
New Invoices/Credits
The amount of new services billed/credited.
Adjustments
Financial adjustments e.g. payments applied.
Closing Balance
Displays current overall financial position.
X
PAYMENT OPTIONS
Outlines multiple payment options available.
X
DIRECT DEBIT OPTION
To set up Direct Debit please contact our payment enquiries team for further details on 1800 215 374.
X
DETAIL SUMMARY
A detailed summary of all invoices and credits relating to the statement period.